Privacy Policy

Privacy Policy

Effective Date: March 2026

CHONEX (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide to Us

When you fill out forms on our website, request information, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any other information you choose to provide

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device type
  • Referring URLs

This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information
  • Process and manage leads through our CRM
  • Improve our website and user experience
  • Analyze website traffic and performance
  • Deliver relevant marketing and advertising
  • Communicate with you about products, services, and updates

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how users interact with our site
  • Improve website functionality
  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

4. Third-Party Tools and Services

We use third-party services that may collect and process your data:

HubSpot

We use HubSpot for forms, customer relationship management (CRM), and marketing automation. Information you submit may be stored and processed by HubSpot.

Google Analytics

We use Google Analytics to understand website usage and performance. Google may use cookies and collect usage data in accordance with its own privacy policies.

Advertising Platforms

We may use:

  • Meta (Facebook/Instagram) Ads
  • LinkedIn Ads

These platforms may use cookies and tracking technologies (such as pixels) to:

  • Measure ad performance
  • Deliver targeted advertising

5. How We Share Information

We do not sell your personal information.

We may share your information with:

  • Service providers (e.g., HubSpot, analytics providers)
  • Advertising partners (for campaign measurement and targeting)
  • Legal authorities if required by law

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Maintain business records

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications
  • Restrict or object to certain data processing

To exercise these rights, contact us at: info@chonex.ag

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: info@chonex.ag